Imagine the scene: You wake up, turn on your laptop, and read your emails. There's a message from someone at your legal department: "We've received a product recall notice from the FDA. One of our products contains a dangerous ingredient. We need to act now." The FDA (and other federal agencies) issue warnings like [...]
You might think that product recall management and sanitation couldn't be more different, but this isn't the case at all. A recall notice affects all departments within an organization, including sanitation teams. And sanitation departments might have to change their garbage and waste disposal strategies in response to a recall notice. Otherwise, the entire [...]
The regulatory affairs department has a significant role to play in product recalls. Responsible for protecting public health, this team ensures organizations comply with safety standards, health legislation, and, of course, recall notices. Without the regulatory affairs department, organizations can't adhere to recall management protocols effectively. It's as simple as that. However, this department [...]
Product recalls don't just present safety and legal issues. They have a significant impact on how customers perceive organizations. Faulty or dangerous products often result in negative responses from the media and the public, and poor response times and non-compliance can make the situation worse. This is where the marketing department comes in. It's [...]
Management can make or break the success of organizations responding to product recall notices. Poor management jeopardizes an entire organization; effective management leads to much better outcomes. In the latest in our series about the effect of product recalls on different departments, we look at management, which plays the most important role of all. [...]
The maintenance department plays a significant role in product recall management. Without the maintenance team, an organization can't manage product recalls — and could face lawsuits and expensive government penalties. As we continue our series about the impact of product recalls on different departments, we examine the role of the maintenance team. What Does [...]
You might not associate IT with product recall management, but IT departments have an important role to play in handling recall notices from the federal government and other agencies. Without robust IT procedures and technologies, organizations can't improve recall response times and could experience negative financial and legal consequences. Here's a scenario: The FDA [...]
Listen to Greg Brigham ,Managing Member from TRIEVR Recall Management as he showcases his company platform that can assist companies that need to initiate a product recall or give out an alert as soon as possible. This keynote presentation was delivered on August 27th at the Virtual Precision in Medical Devices Summit Via ZOOM.
Once a product recall hits the news, customers might call or email you with concerns. Expect questions like: "Is my health at risk?" "What should I do next?" "What are you going to do about all this?" Naturally, customers will worry if they consume a product or ingredient that's unsafe and potentially [...]
An effective product recall plan involves multiple levels of consideration. These range from PR matters to staff mobilization and stock retrieval. Multi-faceted recall processes pose many pitfalls that might prove problematic for companies if poorly managed. The New Normal could worsen recall woes for various industries (i.e., foodstuff and healthcare) as regulatory bodies like [...]