Pharmaceutical and Nutraceutical Recalls, Field Actions, and Alerts
A ten-year analysis of FDA recall data (2012–2023) found an average of 330 drug recalls initiated annually, with each recall affecting an average of 400,000 product units. The leading causes were impurities and contamination (37%), quality control issues (28%), and labeling or packaging errors (19%) — and Class I recalls, the FDA’s highest-risk designation, accounted for 14% of all recall events.
These recalls cost the pharma industry not only in financial loss but also in reputation. Most importantly, it can cause an enormous interruption to business.
If your organization needs a fast, defensible way to close out recalls with all stakeholders — one that minimizes downtime, is GxP-compliant, and operates securely alongside your existing systems — TRIEVR Recall is built for that.
TRIEVR Recall is an on-demand SaaS platform that supports your recall, field action, or alert efforts and helps eliminate the common mistakes and wasted time that come with manually conducting pharma recalls.
Manual Recall Processes Create Regulatory and Legal Exposure
Phone trees, spreadsheets, and email chains are not an audit trail. When the FDA reviews your recall execution, they will examine every communication, every timestamp, and every non-response.
TRIEVR replaces ad hoc manual processes with a structured, documented workflow purpose-built for regulatory defensibility — at a fraction of the cost of legacy QMS platforms. Our SaaS platform can have your pharmaceutical or nutraceutical recall underway in minutes.
Enterprise-Grade Recall Execution
+ Platform Features
to all stakeholders
with its corresponding communications
tracks and monitors where all recalls are in the process and who has yet to respond
large amounts of data from multiple sources
Progress Dashboard
Our platform also Includes:
+ Additional Options
ON-DEMAND SUPPLY CHAIN CALL CENTER
Includes scripts, training, inbound and outbound international calls through our partner IRC.
consumer toll free hotline
Consumer toll free number hotline
custom return kits
Custom return kits based on customer specs
no response mailers
Includes logo, unique tracking IT, and QR code with instructions
first response mailers
For those with no email address available
Fast. Documented. Defensible.
TRIEVR ensures every cosmetic recall is executed efficiently, documented completely, and aligned with your regulatory obligations. On-demand access means you pay only for active use — no monthly fees, no annual contracts, no cost between recalls.
Fast. Documented. Defensible.
TRIEVR ensures every cosmetic recall is executed efficiently, documented completely, and aligned with your regulatory obligations. On-demand access means you pay only for active use — no monthly fees, no annual contracts, no cost between recalls.
What Customers Are Saying
“I am easily able to conduct our recalls, for the first time. I used to get concerned that I couldn’t keep up with the changes and reminders. Now, with trievr’s auto reminders, I don’t have to.”
“I’e been looking for a way to get a better handle on our field actions, and this system works! The flexibility of no long term commitments, made it very easy for my company to say yes to using trievr.”