recall management software services and solutions
FAQs2022-03-15T21:14:15+00:00
Does my account or account team count towards the number of alert recipients?2021-06-23T15:28:10+00:00

No! Trievr Recall Management does not bill any account holders or their associated assigned account teams or case teams. Only Alert Recipients such as third party manufacturers, suppliers, consumers, doctors, etc., are counted as alert recipients.

How do you set your pricing?2026-08-16T10:54:23+00:00

Cost is calculated daily based on the number of recipients.   The more recipients the lower the cost per recipient.   We also offer an annual plan that can result in significant savings.

ALL TIERS INCLUDE THE FOLLOWING:

  • Unlimited email communications

  • Unlimited data imports

  • Tracking & Reporting

  • Analytics

  • Email and Ticket Support with SLA

  • Unlimited document storage

  • Online Tutorials

  • GxP Compliant

  • Data accessible for 90 days, after recall is completed.

     

How can I reach you, if I need technical support?2026-08-16T10:56:02+00:00

Once on board you will be assigned a TRIEVR support contact.  You can email/phone them directly of open a support ticket by emailing the following support@trievrrecallmanagment.com.

Are you available for training, if I need it?2026-08-16T10:56:44+00:00

Once on board you will be assigned a TRIEVR support contact.  They will provide training and follow support instructions.

Can I go month-to-month?2021-06-23T15:37:36+00:00

Trievr Recall Management is an on-demand SaaS service. We developed our program with flexibility in mind. What’s great about our service is that  you only pay for the time you need us based on a 30-day cycle. If you start on the 8th, then you’ll end you’re agreement 30 days later. It’s that simple. No longer term contracts or complicated agreements.

How do I get in touch with you?2026-08-16T10:58:34+00:00

Schedule a demo or meeting using the on-line scheduling tool.

Where are we located?2021-06-23T15:43:15+00:00

We are based in Florida, and have offices in Dallas and San Antonio, TX.

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