Manual Recall Processes Create Regulatory and Legal Exposure
Phone trees, spreadsheets, and email chains are not an audit trail. When the FDA or a notified body reviews your recall execution, they will examine every communication, every timestamp,and every non-response.
TRIEVR replaces ad hoc manual processes with a structured, documented workflow purpose-built for regulatory defensibility — at a fraction of the cost of legacy QMS platforms. Our SaaS platform can have your recall underway in minutes.
Recalls On-Demand. No Subscription Required.
Make TRIEVR your on-demand go-to online product recall tool to manage your company’s product recalls for food & beverage, manufacturing, pharmaceuticals/ nutraceuticals, distribution/supply chain management, chemicals, medical devices, professional services, agriculture, oilfield services, electronics and more.
Enterprise-Grade Security
All data is encrypted in transit and at rest, protected by enterprise firewalls with real-time intrusion monitoring. TRIEVR is a GxP-compliant platform deployed on a high-availability network with real-time failover.
Your recall data is yours. TRIEVR participates in the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and never shares your data with third parties.
PLATFORM FEATURES
SMS Stakeholder notifications
Immediate supply chain alerts with documented response collection and timestamp logging.
Document Storage
Maintain FDA-required records with indexed, auditable access for the life of your compliance obligations.
Pre-built recall workflows covering pharmceutical, medical device, cosmetic, and food product categories.
Bulk-load distributor and customer contact data to initiate stakeholder notification at scale.
Each recall event is automatically linked ot all related stakeholder communications for audit trail integrity.
Automated follow-up to non-responding contacts, with full timestamp logging for regulatory documentation.
Multi-user access with role-based permissions for quality, regulatory, legal, and operations teams.
Track and document returns, replacements, and destructions from notification through closure.
Live view of recall status, response rates, and outstanding contacts across all active recalls.
Audit-ready reports available at any point in the recall lifecycle. Exportable for regulatory submissions.
+ Additional Options
ON-DEMAND SUPPLY CHAIN CALL CENTER
Includes scripts, training, inbound and outbound international calls through our partner IRC.
consumer toll free hotline
Consumer toll free number hotline
custom return kits
Custom return kits based on customer specs
no response mailers
Includes logo, unique tracking IT, and QR code with instructions
first response mailers
For those with no email address available
Need to initiate a recall, field action or alert right now?
We can help you in three ways!
Full-Service — Our team manages your entire recall process: data loading, stakeholder communications, documentation, and regulatory reporting.
Self-Service — We train your team on the platform; you control execution from initiation through closure.
Hybrid — We configure the approach to match your organization’s capabilities and regulatory requirements.
Save product recall processing and communication time with TRIEVR’s on-demand cloud based recall management and communication online platform. Schedule a Demo, Get more Information.
One Platform. Every Regulated Industry
TRIEVR supports recall operations across pharmaceutical, nutraceutical, medical device, cosmetics, food, chemical, automotive, and consumer product industries — wherever FDA or regulatory oversight applies.
