4 Effective Ways to Contain Reputation Damage During a Recall

Product recalls are necessary reactions in the case of an emergency such as a public health concern or the risks of facing legal charges from consumers.  It is vital for businesses to set up a robust recall strategy before disaster strikes to ensure that every step is quick and seamless while minimizing damage to [...]

4 Effective Ways to Contain Reputation Damage During a Recall2021-06-23T16:15:28+00:00

How to Manage Social Media During a Recall

Social media is a valuable customer contact medium. There are over 3.8 billion people using social media, and it’s useful for sending out notifications, answering customer questions, and more. An experienced social media team can even help your company manage a recall, something outlined by the United States Consumer Product Safety Commission. Recall management is a [...]

How to Manage Social Media During a Recall2020-08-17T19:54:17+00:00
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