The food and beverage sector is dealing with more product recalls and compliance issues than ever before. The FDA regulates most of the industry and issues civil and criminal penalties to food and beverage companies that don't comply with ever-increasing legislation concerning product safety. However, many companies are unaware of their responsibilities, especially product recall management. [...]
Consumer product recalls and compliance issues continue to plague manufacturers and retailers of consumer products in 2021. Last month, the U.S. Consumer Product Safety Commission (CPSC) recalled nearly 20,000 lithium-ion battery cells, the type found in iPhones, toys, personal fans, vaping devices, and other products. The federal agency, tasked with protecting the public against injuries [...]
Product recalls don't just present safety and legal issues. They have a significant impact on how customers perceive organizations. Faulty or dangerous products often result in negative responses from the media and the public, and poor response times and non-compliance can make the situation worse. This is where the marketing department comes in. It's [...]
Imagine the scenario: The Food and Drug Administration (FDA) announces an ingredient is contaminated. The bad news: You use this ingredient in one of your products. People have been infected, some hospitalized. You have days — no, hours — to retrieve the product from the market and replace the contaminated ingredient in your supply [...]
Running a recall is never easy, but it’s not made any easier by a global novel coronavirus pandemic. Non-essential businesses are locked down across the country. Those that are open and running may be tasked to help in the fight instead of regular business. Ford, for example, is using its manufacturing equipment to turn [...]