Learn the latest recall management tips covering pharma, hospital supplies, medical devices, food and beverage and more.
Recalls are actions taken by a firm to remove a product from the market. Recalls may be conducted on a firm's own initiative, by FDA request, or by FDA order under statutory authority. It is important to understand the different terms related to recalls. The definitions of the different recall classifications below are derived [...]
All companies that distribute physical products are required to have a product recall plan. If it comes to your attention that a number of the same product is giving customers negative or unsafe results, it is important that you take action so that your company and goods can keep a positive reputation by only [...]
An effective product recall plan involves multiple levels of consideration. These range from PR matters to staff mobilization and stock retrieval. Multi-faceted recall processes pose many pitfalls that might prove problematic for companies if poorly managed. The New Normal could worsen recall woes for various industries (i.e., foodstuff and healthcare) as regulatory bodies like [...]
Product recalls are necessary reactions in the case of an emergency such as a public health concern or the risks of facing legal charges from consumers. It is vital for businesses to set up a robust recall strategy before disaster strikes to ensure that every step is quick and seamless while minimizing damage to [...]
Social media is a valuable customer contact medium. There are over 3.8 billion people using social media, and it’s useful for sending out notifications, answering customer questions, and more. An experienced social media team can even help your company manage a recall, something outlined by the United States Consumer Product Safety Commission. Recall management is a [...]
A product recall is a complicated process – not only are you working on tracking and fixing the problem throughout your supply chain, but you also need to coordinate communications with the media, government, public, and more. It quickly overwhelms a company that is not prepared for it, and that’s why recall management software [...]
They say all press is good press, but that doesn’t always appear true. Brands like Chipotle, Samsung, and Volkswagen all made nefarious headlines in the late 2010s for faulty products, and these PR disasters cost upwards of $33 billion in financial losses for each company. When performing a product recall, it’s tempting to avoid [...]
Cosmetics recalls are an unfortunate reality that can negatively impact any business. The U.S. Food and Drug Administration is in charge of enforcing and monitoring recalls. There may have been a temporary lull in recall activity during the COVID-19 lockdowns, but it’s soon going to become the way of life, as the agency catches [...]
How to Conduct a Food & Beverage Mock Recall A food mock recall is a necessary process for any business in the food and beverage space to understand. Both the Food and Drug Administration (FDA) and Centers for Disease Control (CDC) are heavily focused on COVID-19 and other viral infections being spread through food. Meanwhile, the U.S. Department [...]
Although discovered in 2019, COVID-19 is devastating the world’s food supply in 2020. The pandemic spotlighted the fragility of the United States food supply chain, with major players like Tyson Foods warning of meat shortages and broken operations. It’s not alone – other meat processors like Smithfield Foods, Cargill, and JBS USA are taking [...]