Those not complying with product recalls and compliance issues won't get away with it for much longer. Regulators will crack down on rule-breakers, and companies across all product types will face legal action and tough regulatory enforcement. Those are the predictions of brand protection firm Sedgwick, which recently published its State of the Nation Recall Index [...]
Imagine the scene: You wake up, turn on your laptop, and read your emails. There's a message from someone at your legal department: "We've received a product recall notice from the FDA. One of our products contains a dangerous ingredient. We need to act now." The FDA (and other federal agencies) issue warnings like [...]
Product recalls and compliance issues affect all sectors, but some industries face more significant challenges than others. Medical device manufacturers, for example, should know the legal consequences of product recall non-compliance. These consequences include fines and enforcement action levied by the FDA for not responding to safety notices. As a medical device manufacturer, you might not [...]
Consumer product recalls and compliance issues continue to plague manufacturers and retailers of consumer products in 2021. Last month, the U.S. Consumer Product Safety Commission (CPSC) recalled nearly 20,000 lithium-ion battery cells, the type found in iPhones, toys, personal fans, vaping devices, and other products. The federal agency, tasked with protecting the public against injuries [...]
If not managed correctly, product recalls trickle down into sales. Research shows that supply chain glitches can lower sales by nearly 7 percent. A good sales department minimizes the impact of product recalls on sales. In the latest in our series on the effect of product recalls on business departments, we look at the role [...]
You might think that product recall management and sanitation couldn't be more different, but this isn't the case at all. A recall notice affects all departments within an organization, including sanitation teams. And sanitation departments might have to change their garbage and waste disposal strategies in response to a recall notice. Otherwise, the entire [...]
The regulatory affairs department has a significant role to play in product recalls. Responsible for protecting public health, this team ensures organizations comply with safety standards, health legislation, and, of course, recall notices. Without the regulatory affairs department, organizations can't adhere to recall management protocols effectively. It's as simple as that. However, this department [...]
The Quality Assurance (QA) department identifies defects in manufactured products, preventing product recalls from happening. But problems can occur elsewhere in supply chains, causing the government to issue a recall notice. When this happens, QA teams need to collaborate with the rest of their organization and act quickly to minimize public safety risks. As we continue [...]
Purchasing departments buy goods and services for their organizations. Like other departments, these teams need to adapt quickly to a product recall situation. Otherwise, the consequences could be disastrous. In this post, we look at the role of the purchasing department in product recall management, and how digital tools help these talented teams. What [...]
Product recalls can be a public relations (PR) headache for organizations in all industries. The media can distort the truth about recalls, and this can jeopardize an organization's reputation. This is where the role of the PR team comes in. These trained professionals manage the reputations of organizations in a product recall management situation [...]