Recently, we have explored the roles different business departments play in product recall management, from accounting to customer service. The legal department (or legal counsel), however, perhaps plays the biggest role. A legal team navigates ever-evolving legislation that pertains to product recall management and finding alternative resolutions to product liability lawsuits, court action, and [...]
You might not associate IT with product recall management, but IT departments have an important role to play in handling recall notices from the federal government and other agencies. Without robust IT procedures and technologies, organizations can't improve recall response times and could experience negative financial and legal consequences. Here's a scenario: The FDA [...]
Once a product recall hits the news, customers might call or email you with concerns. Expect questions like: "Is my health at risk?" "What should I do next?" "What are you going to do about all this?" Naturally, customers will worry if they consume a product or ingredient that's unsafe and potentially [...]
What is an Accountant's Role in Product Recall Management? In our 12-step series, Roles That Are Typically Involved in Product Recall Plans, we are diving into each department's role in product recall management. This is Part 1- Accounting's Role During a Product Recall. When navigating the murky waters of product recall management, the product [...]
If you are a manufacturer, importer, distributor, or retailer of consumer products, you may need to conduct a product recall in the future. According to the CPCS, “Experts have shown that one of the best ways to ensure that a product recall is effective is to have a recall plan already in place and [...]