Product Recall Management The Basics - recall management software services and solutions

What is an alert recipient?

When conducting a product recall, alert recipients are contacted and communicated with by account holders, associated account teams and case teams. For example, an account holder could be a pharma team that is alerting recipients including their manufacturers, suppliers, doctors, and consumers with different messages and requests regarding a product recall. Trievr Recall Management [...]

What is an alert recipient?2021-06-23T15:25:05+00:00

Does my account or account team count towards the number of alert recipients?

No! Trievr Recall Management does not bill any account holders or their associated assigned account teams or case teams. Only Alert Recipients such as third party manufacturers, suppliers, consumers, doctors, etc., are counted as alert recipients.

Does my account or account team count towards the number of alert recipients?2021-06-23T15:28:10+00:00

Are you available for training, if I need it?

YES! And at NO CHARGE TOO! Simply contact us by phone at 845-481-9172 M-F 8:30A - 6:ooP CT, email us at support@trievrrecallmanagment.com, or contact us via LIVE CHAT and we'll walk you thru it! No problem.

Are you available for training, if I need it?2018-10-20T11:24:03+00:00

How to get in touch with us

You have a few options. You can talk to a REAL LIVE PERSON M-F 8:30A - 6:ooP CT M-F by calling 845-481-9172. Email support at support@trievrrecallmanagement.com Reach us on LIVE CHAT.

How to get in touch with us2021-06-23T15:41:55+00:00

Where are we located?

We are based in Florida, and have offices in Dallas and San Antonio, TX.

Where are we located?2021-06-23T15:43:15+00:00