COSMETIC RECALL MANAGEMENT
Cosmetic companies initiate field alerts and voluntary recalls to remove products from the market following an adverse event report — from mislabeled ingredients to contamination findings. When a recall involves thousands of retail, distribution, and third-party contacts, the margin for error is small and the regulatory exposure is real.
TRIEVR Recall Management gives your team one platform to initiate, manage, document, track, and communicate every stage of a cosmetic recall or field alert, with full visibility across all stakeholders.
Manual Recall Processes Create Regulatory and Legal Exposure
Manual Recall Processes Create Regulatory and Legal Exposure
Phone trees, spreadsheets, and email chains are not an audit trail. When a recall involves thousands of retail and distribution contacts, regulators expect a documented record of every communication, every timestamp, and every non-response.
TRIEVR replaces ad hoc manual processes with a structured, documented workflow purpose-built for regulatory defensibility. Our SaaS platform can have your recall underway in minutes.
Enterprise-Grade Recall Execution
+ Platform Features
to all stakeholders
with its corresponding communications
tracks and monitors where all recalls are in the process and who has yet to respond
large amounts of data from multiple sources
Progress Dashboard
Our platform also Includes:
+ Additional Options
ON-DEMAND SUPPLY CHAIN CALL CENTER
Includes scripts, training, inbound and outbound international calls through our partner IRC.
consumer toll free hotline
Consumer toll free number hotline
custom return kits
Custom return kits based on customer specs
no response mailers
Includes logo, unique tracking IT, and QR code with instructions
first response mailers
For those with no email address available
Fast. Documented. Defensible.
TRIEVR ensures every cosmetic recall is executed efficiently, documented completely, and aligned with your regulatory obligations. On-demand access means you pay only for active use — no monthly fees, no annual contracts, no cost between recalls.
Fast. Documented. Defensible.
TRIEVR ensures every cosmetic recall is executed efficiently, documented completely, and aligned with your regulatory obligations. On-demand access means you pay only for active use — no monthly fees, no annual contracts, no cost between recalls.
What Customers Are Saying
“I am easily able to conduct our recalls, for the first time. I used to get concerned that I couldn’t keep up with the changes and reminders. Now, with trievr’s auto reminders, I don’t have to.”
“I’e been looking for a way to get a better handle on our field actions, and this system works! The flexibility of no long term commitments, made it very easy for my company to say yes to using trievr.”