Product Recall Management The Basics - recall management software services and solutions

What is an alert recipient?

When conducting a product recall, alert recipients are contacted and communicated with by account holders, associated account teams and case teams. For example, an account holder could be a pharma team that is alerting recipients including their manufacturers, suppliers, doctors, and consumers with different messages and requests regarding a product recall. Trievr Recall Management [...]

What is an alert recipient?2021-06-23T15:25:05+00:00

Does my account or account team count towards the number of alert recipients?

No! Trievr Recall Management does not bill any account holders or their associated assigned account teams or case teams. Only Alert Recipients such as third party manufacturers, suppliers, consumers, doctors, etc., are counted as alert recipients.

Does my account or account team count towards the number of alert recipients?2021-06-23T15:28:10+00:00

Are you available for training, if I need it?

Once on board you will be assigned a TRIEVR support contact. They will provide training and follow support instructions.

Are you available for training, if I need it?2026-08-16T10:56:44+00:00

How do I get in touch with you?

Schedule a demo or meeting using the on-line scheduling tool.

How do I get in touch with you?2026-08-16T10:58:34+00:00

Where are we located?

We are based in Florida, and have offices in Dallas and San Antonio, TX.

Where are we located?2021-06-23T15:43:15+00:00