Trievr’s Recall Simulation and Mock Recall Training Program – Are You Ready?

Trievr has been helping organizations in pharma, medical device and other industries successfully conduct product recalls and withdrawals seamlessly through our SaaS based on-demand system for over 10 years.

While working with our clients, we discovered that many may have a recall plan in place, but may not have tested the plan with a mock recall inventory-based traceability exercise or a recall simulation to test the organizations entire process.

To meet this vital need, TRIEVR has partnered with RQA, Inc., a global leader in providing quality assurance, crisis management, and risk mitigation consultancy and training, to offer a recall simulation and mock recall training program, utilizing TRIEVR’s Recall platform, that challenges your organization’s capabilities and training and readiness, from initial incident identification to recovery of the affected product.

Based on where your organization’s recall readiness, our recall training program can be customized to fit your organization’s needs.

Find out the 5 reasons why you should use a SaaS based recall platform for mock recalls and recall simulations.

Mock-recall-and-recall-simulation-training

The program can analyze your company’s readiness in many of the typical elements of the recall process including:

  • Initiation, investigation, and communication process
  • Recall working team and decision team composition and dynamics
  • Team roles and responsibilities
  • Process flow and lot traceability
  • And retrieval capability and effectiveness checks
Schedule a 1 Hour Free Recall Simulation Consultation

Mock Recalls VS Recall Simulations

Conducting a mock recall twice a year is the basic assurance that inventory can be traced in the event of a recall. A recall simulation ensures that the organization is trained and ready to respond with a robust recall plan.

A mock recall typically refers to an inventory-based traceability exercise.  A product is selected and the organization conducts a complete tracking of the first ship to or all products used in, depending on if a raw material/ingredient is selected or a finished product or both.  There are time and accountability goals – so ideally 100% of product is accounted for withing 2 hours.

A recall simulation tests the organization’s entire process, from receipt of the information that there may be a recall issue, through investigation, regulatory contact, media prep and response, etc. The simulation includes the mock recall elements as the product is traced with the same accountability and time goals.  It challenges all roles and responsibilities of the recall team, ensures the plan is up to date and acts as a training tool.

What to Expect

Our recall simulation program is conducted as an escalating model using real product facts and potential issues, with multiple inputs such as consumer complaints, social media, FDA/USDA/local health department and law enforcement. Conducting a recall simulation will also allow the recall team and all involved personnel to become familiar with their responsibilities throughout the recall procedure. This gives them time to effectively communicate any concerns about the plan while the company isn’t dealing with the pressure of an actual recall.

Schedule a 1 Hour Free Recall Simulation Consultation

Why TRIEVR Recall for Your Mock Recalls

  • On-Demand
  • Eliminates manual processes
  • Easy to use
  • Streamlines tracking and accountability with all stakeholders
  • Saves countless hours
  • Saves big bucks
  • Free training, if needed.
  • Free Support
  • Secure

What Client’s Say

Amazing platform and top class support, as I’m a beginner, Greg helped me above and beyond and was more than patient, his responses were quick and he has a genuine care for you to enjoy and move forward! Highly recommended!

Frank, Sterling Communications

I started using this Trievr Recall and would like to recommend it to every one interested in eliminating docs, spreadsheets and phone calls from the recall process. The automation is amazing. I was able to set it up and go in 15 minutes.

Steve, Backroads Capital

Let me say something. Trievr Recall is amazing. If I had any questions, their support team was available to give me the answers. I usually just called, but I knew I could also email and live chat.

Dave