Why Your Company Needs to Be Using Recall Management Service Software
Having a recall management service available is critical for pharmaceutical and medical device companies. Even if your company has never faced a recall, the complex and dynamic nature of healthcare innovation means that one day you might.
Did you know that there were 49 medical devices recalled in 2019? The causes of product recalls ran the gamut from manufacturing errors and malfunctioning alarms to technology advances that made certain software outdated.
No matter the reason for the recall, how a company handles it can make a big difference in how consumers, the FDA, and stakeholders view or interact with the company in the future. Make sure you’re putting the best foot forward by leveraging the right recall management tools. Here’s why SaaS-based recall management software is an efficient system.
5 Reasons to Choose a SaaS-Based Recall Management Service
Learn how you can leverage a SaaS-based dedicated recall management service to handle recalls professionally and smoothly. With TRIEVR Recall, you can:
1. Embrace Efficiency and Savings On-Demand
Once a potential risk or problem has been identified, it’s important to recall a product quickly. An efficient, speedy recall reduces the chance that a potential risk turns into a harmful consequence of using the product.
A SaaS (software-as-a-service) empowers a company to take control of its recall process in a way that saves time and money. Use the software on any device, giving you immediate access to recall services when and where you need them. Likewise, you’ll enjoy total control of your recall management while extra steps associated with outsourcing are eliminated.
2. Leverage the Power of Automation
Automation is becoming standard in software, but it still requires a substantial amount of computing power to harness in any meaningful way for business. In contrast, SaaS-based platforms can take advantage of computing capabilities that the average office computer would struggle to handle.
The ability to automate certain tasks is incredibly valuable when it comes to recalls. With automation, a pharmaceutical or medical device company can:
- More easily reach your customers who purchased a device via phone call or email.
- Streamline processes that previously relied on making time-consuming, manual entries.
- Reduce the risk of further errors that may cause a protracted recall process.
- Enhance process tracking to stay informed of the latest developments.
3. Enjoy Features, Not Bloat
In addition to automation, SaaS also enables companies to enjoy a more feature-rich environment that helps them customize and control their recall. While it’s certainly possible to deploy feature-intense proprietary software installed on a computer, such solutions require either a one-size-fits-all approach (leading you to install more than you need) or a modular approach that can get expensive.
Conversely, a SaaS-based solution makes it easier to utilize only the needed tools. It eliminates bloat and keeps your operations simplified.
4. Stay Secure at All Points
According to Verizon’s 2019 Cybersecurity Report, healthcare organizations represent one of the biggest targets for cybercriminals. Not only do healthcare companies handle a tremendous amount of highly sensitive information, but the rapid digitalization of the industry has also resulted in a skills gap. In other words, just because a company is using advanced IT infrastructure doesn’t mean it knows how to use it securely.
With SaaS, that problem vanishes entirely. A SaaS platform is protected by powerful firewalls, antivirus software, and advanced access controls. As a result, your data remains safe no matter when and where you access it.
5. Enhance Accountability Seamlessly
Initiating a flawless recall process sends a strong message about your commitment to providing an effective product responsibly. Recalls may cause stress or distrust to arise in your consumers, but handling one with confidence can help mitigate such negative reactions. With the advanced tracking tools and notification features, you will:
- Notify the correct people with the correct information.
- Maintain transparency regarding an update, removal, or correction.
- Provide stakeholders with the information they need to make informed decisions.
- Create reliable audit and review trails.
Streamline Recall Management with TRIEVR
Recalls are never fun, but with the right management software, you can conduct them efficiently. A SaaS-based dedicated recall management service helps you eliminate common mistakes and avoid wasting time without investing in expensive products full of features that you don’t need.
With a cost-efficient and GxP compliant platform, your pharmaceutical or medical device company will be empowered to take control of recalls no matter how serious or minor they may be. That can mean the difference between developing a reputation for diligence or dealing with the consequences of inadvertently causing harm.